Privacy Policy

Mozuku and Ohagi Co., Ltd. (hereinafter referred to as “the Company”) handles the personal information of our business partners and individuals who make inquiries, consultations, or applications to us (hereinafter referred to as “the Customer”) with the utmost care.

Under the “Act on the Protection of Personal Information,” the Company is required to publicize or make certain matters easily accessible to the individual regarding the personal information it acquires. We hereby announce our policies regarding the handling of personal information that we acquire, use, and provide, as well as our contact information. We encourage you to read this policy carefully.

Article 1: Personal Information

“Personal Information” refers to information that can identify a specific individual, such as name, date of birth, age, gender, address, telephone number, email address, ID, place of employment, department, work address, work telephone number, and information regarding complaints, consultations, or inquiries, or any combination of two or more of these details.

Article 2: Acquisition of Personal Information

To ensure the smooth and efficient use of our services, the Company acquires personal information after clearly stating the purpose of use, contact information, and other necessary details, and obtaining the consent of the Customer. We take special care when acquiring information from customers under the age of 18, ensuring that it is provided with parental or guardian consent.

Information Provided by Customers:

All information provided by the Customer to the Company, including but not limited to: name (including phonetic kana), date of birth, age, gender, address, telephone number, email address, ID, place of employment, department, work address, work telephone number, details of complaints, transactions, consultations, inquiries, other contact information, and nicknames.

Article 3: Purpose of Use

1.To provide services, for business communication, and for contract management.

2.To send information or surveys regarding the Company’s products and services.

3.For general accounting operations, including payment processing.

4.To respond to various inquiries, consultations, and applications.

5.To exercise rights or fulfill obligations based on contracts or laws.

6.To improve services and develop new services.

7.To perform contracted services.

Note: Personal information acquired through contracted services is not subject to disclosure.

Article 4: Notification of Changes to Purpose of Use

The Company will not change the purpose of use beyond a scope reasonably considered relevant to the original purpose. If changes are made, we will update this page and notify users via the “News” or “Information” section.

Article 5: Restrictions on Use

The Company handles acquired personal information only within the scope necessary to achieve the purpose of use. If we handle information outside this scope, we will obtain the Customer’s prior consent, except in the following cases:

1.When required by law.

2.When necessary to protect a person’s life, body, or property, and it is difficult to obtain the individual’s consent.

3.When particularly necessary for improving public health or promoting the sound growth of children, and it is difficult to obtain the individual’s consent.

4.When cooperating with a national agency, local government, or their delegates in executing affairs prescribed by law, and obtaining consent may impede the execution of such affairs.

Article 6: Management of Personal Information

The Company appoints a Personal Information Protection Officer and complies with laws, regulations, and our internal compliance programs. We strive to keep personal information accurate and up-to-date, and implement measures to prevent unauthorized access, loss, destruction, alteration, or leakage. We ensure all officers and employees are fully aware of these protocols and conduct regular reviews for continuous improvement.

Article 7: Supervision of Contractors

The Company may outsource the handling of personal information. In such cases, we select only contractors whose management standards meet or exceed ours, conclude necessary contracts regarding the entrusting of personal information, and provide appropriate supervision.

Article 8: Provision of Personal Information to Third Parties

The Company will not provide personal information to third parties except in the cases listed in Article 5 (items 1 through 4).

Article 9: Disclosure, Notification, Correction, Deletion, and Suspension of Use

Upon request from the Customer for disclosure, notification of purpose, correction, addition, deletion, or suspension of use of their personal information, we will respond within a reasonable period after verifying the individual’s identity. However, we may decline the request in whole or in part if:

1.The identity cannot be verified (e.g., mismatch of addresses).

2.The authority of a representative cannot be confirmed.

3.There are deficiencies in the required application documents.

4.The information does not fall under “Personal Information Subject to Disclosure.”

5.The requested corrections are not factual.

6.Deletion is not possible due to the nature of the data.

7.Suspension of use would involve excessive costs (in which case alternative measures will be taken).

8.It risks harming the life, body, property, or other interests of the individual or a third party.

9.It risks significantly hindering the proper execution of the Company’s business.

10.It would violate other laws.

Purpose of Use for Disclosable Personal Information:

• Items 1 through 6 as listed in Article 3.

• Personnel and labor management, and payroll processing.

• The Company’s public relations activities.

Contact for Requests:

For written requests regarding personal information, please contact:
Mozuku and Ohagi Co., Ltd. Personal Information Inquiry Desk
3F Uchino Building, 1-35-6 Ohashi, Minami-ku, Fukuoka-shi, Fukuoka, 815-0082, Japan
TEL: +81-80-4697-7923
E-mail: info@mozukuandohagi.co.jp

Article 10: Cookies and IP Address Information

Our website may use Cookies and IP address information for the following purposes:

1.To analyze website usage and visitor counts in a non-personally identifiable state.

2.To customize website content and emails for individual users.

3.For marketing activities based on behavior history or surveys in services where personal information is pre-registered.

Users can disable Cookies through their browser settings, though this may limit some website functionality.

• Cookie: A file saved on the user’s terminal to record usage history (no personal info is stored directly in the cookie).
• IP Address: A number that identifies the computer accessing the server (cannot identify the specific user).

Article 11: Use of Google Analytics™

Our website may use Google Analytics™ to collect traffic data. The collection and use of this data are governed by the Google Analytics Terms of Service and the Google Privacy Policy.

Google Analytics™ is a trademark of Google Inc.

Article 12: Security

Our website uses SSL (Secure Sockets Layer) technology to protect the transmission of personal information through our web forms.

By using our services, you are deemed to have understood and agreed to the contents of this Privacy Policy. The Company reserves the right to change this policy at any time to better protect personal information or to comply with legal changes. Any updates will be posted on this page.

Established: March 1, 2023
Mozuku and Ohagi Co., Ltd.
Representative Director: Kohei Urakawa